Frequently Asked Questions
What should I do if my package is lost or damaged during shipping
Once your order is with USPS, we are not responsible for its handling. If your package is lost, stolen, or damaged, please contact your local USPS office.
Can i change my shipping address after placing an order?
Please ensure your shipping address is accurate before completing your order. We are not responsible for packages delivered to incorrect addresses due to customer error. If you need to update your address, contact us immediately, and we will make every effort to accommodate the change before your order is processed. Please note that orders cannot be cancelled once submitted.
How many bundles do i need?
12"-16" 2 Bundles
18"-24" 3 Bundles
26" & Longer 4 Bundles
Can i color my extensions?
Yes. Our raw hair can be colored and bleached, but we suggest you consult with a professional.
What is raw hair?
Raw hair is 100% unprocessed human hair. it comes from a single donor, keeping all the hair cuticles intact. its stronger, last longer, and can be bleached or dyed. Raw hair gives you the most natural, healthy looking results.
How long will my hair last?
With proper care, our raw hair extensions last 5+ years.
How should i care for my extensions?
To maintain the quality and longevity of your extensions, always use a sulfate free shampoo and conditioner. avoid excessive heat and use a heat protectant. Store the hair properly when not in use.